Tech
The Surprising Rise of Consumer Electronics Product Returns
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home security
Show your customers
they’re in safe hands
Turn first-time customers into instant advocates with real-time onboarding support and increased feature adoption. Fewer returns, more repeat purchases, faster growth for your brand.
Onboard new users with confidence
Successful setup is the number one driver of product satisfaction. Support your customers in real time by triggering instant messages when they experience onboarding issues. And maintain momentum with custom campaigns to celebrate key milestones. So you can secure their loyalty (and their home) for the long run.
Once we saw the power in Copilot’s platform and how it helps us monetize and leverage our user base, we decided to hire for the first time a full-time CX Manager.
Salomon Saad
lloyds, ceo
Secure review scores that sell
It’s time to crank your review rate up a few notches. Target happy customers at their happiest moments with our automated messaging tools, and minimize friction by sending them straight to your product review pages. Higher review velocity, better ratings, and greater consumer confidence – all in one package.
Drive product dependency
Most customers only scratch the surface of what your product can do. From motion detection to live alerts, Copilot.cx helps you increase feature adoption through timely, data-led campaigns. So you can deliver more aha-moments, increase product dependency, and keep users in your home security ecosystem for life.
Get more subscribers
Extended video history. Motion-activated recordings. Discounts on new products. Copilot.cx maps your user journey against device-based insights to find the fastest path to subscriber growth. So you can develop automated, data-led campaigns that turn more new customers into subscribers.
Design custom campaigns with ease
With the Copilot.cx Canvas, you have everything you need to create effective campaigns, fast. Define your audience, design your message, and take advantage of A/B tests to maximize impact. Then set up timed flows to automatically trigger follow-up messages based on user behavior. Perfect for growing subscriptions, review scores, and feature adoption.
