Tech
The Surprising Rise of Consumer Electronics Product Returns
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Punch above your
product's weight
Outsmart the competition with seamless onboarding and a regular flow of five-star reviews – and identify trends and triggers to drive more premium subscribers.
Help users start their first session in record time
86% of product returns are determined in the first 13 minutes of interaction. With Copilot.cx, you can get your users off to a flying start. Our Setup Engine collects device, app, and user data to identify pain points in your onboarding process. Then you can create messaging automations to guide users to success in their time of need – minimizing returns and maximizing engagement.
Drive retention with the right fitness regime
From activity tracking to 1-1 coaching, Copilot.cx highlights which features your most engaged users enjoy the most. Then you can send out targeted campaigns to encourage more customers to experience them too. So instead of using your product once or twice a week, you can inspire more users to make it part of their daily fitness routine.
Stand out from the crowd
Stop risking low review scores with one-size-fits-all email blasts. With Copilot.cx, you can identify your happiest customers based on real-time device, app, and user data. These can then be filtered into segments for more targeted review campaigns. And with our one-tap review technology, the customer experience is effortless. So you can grow your review tally, increase your average, and stand out on your product pages.
Drive more upgrades and subscriptions
Copilot.cx maps your user journey in real time, identifying trends and triggers for repeat purchases or premium membership. Then, whether it’s hitting a higher usage frequency or completing a specific fitness workout, you can send out targeted campaigns to drive more users towards those experiences. So instead of blindly pushing out promotions to all your customers, you can target those most likely to convert.
