Tech
The Surprising Rise of Consumer Electronics Product Returns
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smart lighting
Let your brand
shine the brightest
Help every customer experience the benefits of your smart lights – reducing set up failures, increasing upsells, and taking your review score to new heights.
Get customers onboard in a flash
Copilot.cx shows you where new customers are tripping up in your onboarding process and lets you set up automated prompts to light the way. So you can get users up and running faster, reduce returns, and grow your brand.
Once we saw the power in Copilot’s platform and how it helps us monetize and leverage our user base, we decided to hire for the first time a full-time CX Manager.
Salomon Saad
lloyds, ceo
Find the spark that turns users into advocates
From multi-light scenes to day-and-night routines, your smart lighting products have a lot to offer. With our award winning Segmented NPS, you can find out which niche features your happiest users love most. Then use our Canvas to create personalized campaigns to promote them to your wider user base.
Fuel your growth with online reviews
Give your product pages that five-star shine with a little help from Copilot.cx. Our Review Engine pinpoints the happiest moments of your most engaged users, so you can send targeted campaigns that deliver a steady stream of great reviews – without the risk of catch-all email blasts.
Shine a light on new upsell opportunities
Copilot.cx gives you deep insights into user behavior, like who uses their lights every day or has multiple groups for rooms in the house. So when you launch a new product or bulb bundle, you can set up campaigns for your most engaged users to maximize sales and boost brand loyalty.
Design custom campaigns with ease
With the Copilot.cx Canvas, you have everything you need to create effective campaigns, fast. Define your audience, design your message, and take advantage of A/B tests to maximize impact. Then set up timed flows to automatically trigger follow-up messages based on user behavior. Perfect for growing subscriptions, review scores, and feature adoption.
